Common questions
To add or cancel a parking space, please email connect@accoravillage.com or call 613-366-5020 (press 1, then 2).
To request a storage locker, please email connect@accoravillage.com or call 613-366-5020 (press 1, then 2).
To request a visitor’s parking pass, please call 613-366-5020 (press 1, then 4) or email security@ferguslea.com to provide our security team with the license plate, make of the vehicle, and the dates for which the pass is required. There are no physical passes available, the security team will register your car with Accora Village.
To request a laundry card, please email connect@accoravillage.com or call 613-366-5020 (press 1, then 2) to arrage for the purchase and delivery of a laundry card. You can also purchase one at the REload Kiosk in your building’s laundry room.
Our laundry rooms are now also equipped for mobile payment. You can download the Coinamatic CP Mobile App from the Apple Store or Google Play.
To add funds to your laundry card, visit the Coinamatic website by clicking here, use the Reload Kiosk, located in the laundry room of your building. The Reload Kiosks accept debit or credit cards.Â
To contact Coinamatic directly, call 1-800-361-2646 or use the contact form on the Coinamatic website here.
Contact Us
Contact Info
Resident Experience Representative
613-366-5020 (press 1, then 2)
connect@accoravillage.com
98 Woodridge Crescent, Ottawa