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Accora Village

Frequently Asked Questions About Accora Village

Leasing & Applications

Accora Village combines spacious rental apartments and homes with amenities and services that make everyday living easier. Homes also offer generous layouts, private outdoor spaces, and a complementary parking spot, giving you more room to live comfortably.

Accora Village offers a range of apartment and townhome layouts, including 1-, 2-, 3- and 4-bedroom homes, with select larger layouts also available. Options vary by property, so check our current availability to find a home that fits your needs.

The easiest way to see what’s currently available is to visit our Explore our Properties page. You can browse apartments and townhomes by layout, size and pricing. Contact our Leasing Team with any questions about pricing or availability.

Yes. You can book a tour through our website, over the phone or by email at inquiry@accoravillage.com, to see available apartments, townhomes, and community amenities in person. A tour is a great way to get a feel for the space and see what everyday life at Accora Village looks like.

Rental requirements can vary depending on your situation and the home you’re applying for. Our Leasing Consultants can walk you through the application requirements, required documentation, and next steps.

Applicants need to provide identification, proof of income, a credit check, criminal record check, and other information as part of the application process. Your Leasing Consultant can provide a complete list of the documents required for your application.

Our apartments do not offer dens. Select townhomes include additional basement space that works well as a home office, hobby or fitness space, playroom, or extra storage.

Utility inclusions vary by rental home and apartment. We offer select apartment buildings with utilities included, and the majority of our properties include water and heat (hydro extra). Please speak with a Leasing Consultant for more information about your specific apartment or townhome.

Long-term rental homes and apartments are available with lease terms starting at 12 months, with no maximum lease term. Renewal incentives and longer-lease term incentives may also be available for eligible residents.

You can book a tour to explore available apartments and townhomes at Accora Village. It’s a great way to get a feel for the layout, see the space in person, and ask our Leasing Team questions about your next home. Explore available rentals and book a tour online, by phone or email.

Yes. Accora Village offers a variety of apartment and townhome layouts, including two- three- and four-bedroom options to suit different household needs. Select townhomes also offer private outdoor spaces and additional basement space. Explore available homes to find a layout that works for your family.

Yes. Short-term rentals are available for residents who need more flexibility. Accora Village offers short-term rentals starting at 7 days, with heat, hydro, water, internet, and access to our recreation facility included. They’re a practical option for temporary work assignments, relocations, or a stay in Ottawa while you figure out your next move. Learn more about short-term rentals.

We do not typically accept rent payments from third parties. If you receive ODSP or a rent supplement, please speak with a Leasing Consultant about your specific situation and available options.

We do not typically accept guarantors. Exceptions may apply in certain circumstances, including for international students. Please speak with a Leasing Consultant to discuss your situation.

Pets

Yes. Accora Village welcomes pets, with options for residents who want to enjoy more space for themselves and their furry companions. Contact our Leasing Team for current pet-friendly apartments and pet policies and requirements.

Yes. Accora Village welcomes pet owners and offers a convenient west Ottawa location near green spaces, parks, and outdoor pathways. Britannia Beach, Andrew Haydon Park, and nearby Ottawa River pathways provide plenty of opportunities to get outside with your four-legged companion. Contact our Leasing Team for details about our pet policy and available homes.

Pet policies can vary, so please speak with a Leasing Consultant about the type and number of pets you have before applying. They can explain any applicable requirements.

Parking & Transportation

Yes. Are you looking for an apartment with parking? You can find indoor and outdoor resident parking throughout Accora Village. Parking options and availability can vary by property, so speak with a Leasing Consultant about the options available with your home.

Visitor parking is available in designated areas throughout the community. Please follow posted parking requirements and community guidelines when having guests visit.

Yes. Accora Village offers on-site electric vehicle (EV) charging stations in partnership with FLO, making it easier to charge your vehicle close to home. If you’re looking for apartments with electric vehicle charging, consider Accora Village.

Yes. Communauto car-sharing vehicles are available on-site for Accora Village residents. Car sharing gives residents another option for errands, appointments, and getting around Ottawa without needing a vehicle of their own. Learn more about Communauto.

Yes. We offer apartments with bike storage and lockers may be available as add-ons to your lease. Availability varies. To request a storage locker, please email connect@accoravillage.com or call 613-366-5020 (press 1, then 2).

Recreation & Community

Your home comes with more than four walls. Accora Village residents have access to community amenities, programs, and recreation facilities designed to make everyday life more active and social, with options for fitness, swimming, sports, and family fun.

The Accora Centre is the community’s recreation hub, with indoor and outdoor pools, a fitness centre, personal training, gymnasium, sports courts, and spaces for recreation programming. Residents can use the facilities year-round for workouts, swimming, sports, and many other activities.

Yes. Accora Village residents can access the recreation facilities at the Accora Centre, including the pools and fitness centre, subject to current access policies and operating hours.

Accora Village offers community recreation programming year-round ranging from music and dance lessons, yoga, art classes, sports, workshops and more. Programs and activities can change seasonally, so residents can check the current recreation schedule for what’s available.

Yes. Residents can access the sports courts and gymnasium at the Accora Centre, subject to availability, operating hours, and current recreation policies. Visit your resident portal to see all community programs and services, or speak with a Recreation team member in person or at play@accoravillage.com.

Yes. Accora Village is surrounded by parks, green spaces, and pathways, with the Ottawa River, Britannia Beach, and Andrew Haydon Park all nearby. It’s easy to fit a walk, bike ride, or outdoor adventure into your day.

Yes. Accora Village offers seasonal equipment rentals for residents. Spring through fall, residents can borrow youth and adult bicycles. Winter equipment includes youth and adult skates and snowshoes. Equipment loans are free for up to 3 hours, with all-day rentals also available for a fee. Learn more about equipment rentals.

Yes. Select facilities can be rented for private events, including party rooms, the pool, and the gymnasium. Availability and rental requirements vary. Learn more about facility rentals.

Yes. Residents can bring guests to the recreation facilities with guest passes. Guest access is subject to current policies. Learn more about recreation access and memberships.

Living at Accora Village

Yes. Accora Village has an on-site maintenance team to help keep homes and shared spaces clean, safe and running smoothly. Residents can submit maintenance requests when something in their home needs attention.

Residents can submit maintenance requests through the appropriate Accora Village resident service channels. For urgent maintenance concerns, please call 613-366-5020, or submit a request via our Accora Village app.

If you’re seeking secure apartments, Accora Village has security measures in place to support a safe, welcoming community, including 24/7 security services and fob entry systems. Residents should always follow community safety guidelines and contact the appropriate team if they have a concern. To contact the security team, please call 613-366-5020, press 1, then 4, or email security@accoravillage.com.

Yes. Accora Village offers spacious apartments and townhomes for families and private outdoor spaces in select homes. The community offers recreation facilities, parks, two elementary schools, an Early-On Centre, a community centre, gardens and an outdoor hockey rink. The Accora Centre also offers a variety of community programs and events for families and for seniors.

Yes. Accora Village offers a range of rental layouts and convenient access to transit, major roads, shopping, recreation, and employment areas across west Ottawa. Short-term rentals are also available for those who need more flexible accommodations.

What’s included varies by home and property. All homes include essential appliances and updated finishings, while select rentals offer features such as private outdoor space, additional basement storage, central AC, in-suite laundry or other layout-specific features. Check the details of your preferred home or speak with a Leasing Consultant for specifics.

Appliances are included in Accora Village rental homes, with the specific appliances varying by home and layout. Check the details of the home you’re interested in for a complete list.

Laundry options include in-suite laundry and/or common laundry rooms and vary by apartment and townhome. Speak with a Leasing Consultant about the laundry setup in the home you’re considering.

Leasing Office

  • Monday–Friday: 9:00 am–5:00 pm
  • Saturday–Sunday: 10:00 am–4:00 pm

Extended weekday hours available by appointment

 

Recreation Centre

  • Monday–Friday: 6:00 am–10:00 pm
  • Saturday–Sunday: 8:00 am–9:00 pm