Accora Village Blog

December Newsletter

December Newsletter

As 2020 comes to an end, we would like to thank all of our residents for their patience during this challenging year. From all of us here at Accora Village, we wish you and your loved ones happy holidays and all the best in the new year!

Holiday Hours

Please see below for the holiday hours at the Accora Leasing and Maintenance Office:

Leasing Hours

Thursday, December 24: 8:00 a.m. – 2:00 p.m.
Friday, December 25: CLOSED
Saturday, December 26: CLOSED
Monday, December 28: 8:00 a.m. – 2:00 p.m.
Thursday, December 31: 8:00 a.m. – 2:00 p.m.
Friday, January 1: CLOSED


Maintenance Hours

Thursday, December 24: 8:00 a.m. – 2:00 p.m.
Friday, December 25: CLOSED
Saturday, December 26: CLOSED
Monday, December 28: CLOSED
Thursday, December 31: 8:00 a.m. – 2:00 p.m.
Friday, Jan 1: CLOSED


Recreation Centre Closure

In accordance with public health guidelines, and to ensure the continued health and safety of our members and employees, the Accora Centre will be closed and all fitness programs and services will be suspended effective Thursday, December 24th at 2:00 pm.

All membership payments will be suspended immediately and term dates will be extended as required.

We look forward to welcoming you back to the Accora Centre when it is once again safe to do so.

Maintenance Requests

Due to the COVID-19 restrictions beginning on December 26th, we will be postponing all non-essential maintenance work. All emergency and essential work will continue with strict health and safety procedures in place. Non-essential maintenance requests will be triaged and dealt with at a later date.

Mandatory Masks in Common Spaces

We would like to remind you and your guests that face masks are now mandatory (as per Ottawa City Council), in all our public spaces to continue to protect your health and that of your neighbours.

Public spaces in our residential buildings include:

  • Lobbies
  • Elevators
  • Hallways
  • Office spaces
  • Laundry rooms
  • Garbage rooms
  • Parking garages

Masks are also mandatory in our Recreation Centre and office spaces. Failure to wear a mask in these spaces will result in being asked to leave the premises.

However, there are some exceptions, masks should not be placed on:

  • Children under two years of age
  • Children under the age of five years who refuse to wear a mask and cannot be persuaded to do so by their caregiver
  • Individuals with medical conditions rendering them unable to safely wear a mask, including breathing difficulties or cognitive difficulties
  • Anyone who is unable to remove the mask without help
  • Anyone who is unconscious or incapacitated

Those who are deaf or hard of hearing may need a mask wearer to remove their mask to speak to them so that they can read the mask wearer’s lips. In this case, we remind people that it is important to maintain a safe physical distancing of 2 metres.


Fight the Spread of COVID-19

COVID-19 can infect anyone. Learn what you can do to stop the spread of the virus. Please watch these videos to learn about steps you and your family can take to stay safe. These videos are available in English, French, Somali, Arabic, and Mandarin.

For more information, click here: