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For Residents

POWER OUTAGE INFORMATION:

Residents requiring power can visit the Accora Centre, located at 98 Woodridge Crescent. If you require assistance accessing or exiting your home, please contact Security at 613-366-5020. For updates on the power restoration, please visit the hydroottawa.com.

FAMILY DAY HOLIDAY HOURS

Leasing Office
 Closed
 
Accora Recreation Centre: 
10:00 a.m. to 6:00 p.m. 
 
Service and Maintenance Requests: 
Responding to emergency calls only

*Due to possible high winds on Nov. 26, the fireworks show has been moved to Nov. 27

Accora Village App

The Accora Village App, formerly the RENTCafé resident portal enables you to access a full suite of services and information while on the go or from the comfort of your home.

The Accora Village App allows you to pay rent, monitor your account, submit and receive documentation, create and monitor the progress of maintenance requests, contact our Resident Experience staff, book recreation amenities, receive resident communications and so much more.

Already a member? Log in here.

Join us at the Accora Centre for our annual light up the village event on Friday, November 25 from 6:00 – 7:30 p.m.

Learn More
Resident Portal
Referrals - Tile Image 2023.12.07
Referral Bonus Program
Recreation, Fitness
& Classes
Service and Maintenance Requests
Rent Payment & Services
Parking, Lockers & Laundry
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Smoke-Free Living
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Security
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Tenant Insurance
Lease Changes, Transfers, & Terminations
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Leasing
Resident

Referral Bonus Program

Residents who refer a friend or family member to any Accora Village unit in Cobalt, Orion, Mica and Jasper buildings are eligible to receive a $250 credit against their rent. The friend or family member they refer is ALSO eligible for the same one-time, $250 credit.

Terms and Conditions apply: To be eligible, your friend or family member must inform their Leasing Representative during the application process, prior to final signing of the lease. Residents on notice or under past tenant status are not eligible for this referral program. Please note that the credit will be applied on the second full rental payment.

Smoke-Free Living

Accora Village considers health and safety a top priority. With all that is known about the effects of second-hand smoke on one’s health, we first introduced a smoke-free policy to new leases in 2017. This policy prohibits all smoking inside one’s suite, on balconies, enclosed common areas, as well as outside of the building within 9 meters of doorways, operable windows, and air intakes. While there are still some outstanding leases that have been grandfathered in along with tenants that reserve the right to smoke under AODA accommodations allowing smoking within their unit only, our aim is to be a smoke-free community in the near future.

Leasing Resident